Dale &
Frank Simon welcome you to…....…Simon Says
Roses Florists
1-800-705-7673 
1-800-705-ROSE
Canadian
Florists with Flower Delivery in Canada, the U.S., and Internationally
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Please click here
for Canada flowers |
Please click here
for International
Flowers |
Simon
Says Roses Florists has been selected as FTD® Worldwide top 100 florists and
FTD® top 10 Canadian florists every year since 2003
Send the gift that keeps on giving! Discounts
when you send flowers every day, once a week, or
flowers each month at Monthly Flower Delivery.
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ONLINE
PRICE DISCOUNT SSR4-3484 3 rose bud vase Order online for
only $24.99. $34.99 by phone |
LIMITED TIME SPECIAL SSR-MUM Daisy Mum Vase Order online for only $32.99. $37.99 by phone |
ONLINE
PRICE DISCOUNT SSR2-3536S Fruits of the Season© Order online for only $39.99. $49.99 by phone |
ONLINE
PRICE DISCOUNT SSR4-0012 12 red roses
presentation style gift-box Order online for only $54.99….$59.99 by
phone |
Stunning Elegance© Fabulous vase arrangement of roses,
stargazer lilies & more $69.99
smaller $79.99
as shown $89.99 deluxe |
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Gerbera Vase $49.99 |
Green
plant basket $39.99 |
Blaze
of Fall© $46.99 |
Birthday
basket
$64.99 |
Pretty
in Pinks $69.99 |
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Daisy
& Carnation Basket As
shown - $49.99 Larger
- $59.99 |
Lilies
& Roses High
style cube vase $75.99 |
All
white Alstromeria vase $49.99
as shown $64.99
deluxe $79.99
premium |
Fruit
& chocolate Smaller
- $54.99 As
shown - $69.99 Premium
- $84.99 |
Mixed balloons..you pick the theme 2 mylar plus 6 latex mix $34.99 |
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Exquisite African Violet Plant Basket $44.99 as shown $59.99
deluxe $74.99
premium |
Wild
Fire© SSR2-4032 $69.99 |
SSR-BALBEAR Bear & Balloon $34.99 |
Super
Gourmet Food Baskets $84.99 $106.99 $131.99 $183.99 |
Just flowers, she has a vase Petite - $29.99 Medium - $39.99 Large - $49.99 Premium
- $69.99 |
Simon Says Roses has been selected as FTD® Top 10
Canadian florists every year since 2003, and is a founding member of the Canada
Florists Network© of independent florists. Our network is comprised of
individual flower shops throughout Canada, that maintain memberships in FTD®,
Teleflora®, 1-800-flowers®, and the Flower Shop Network® resulting in broad coverage
from the best florists in Canada. From the largest city to the smallest town,
if there is a florist serving that community we can arrange your flower
delivery in Canada.
Inclusion in the Canada Florists Network© is based on
the highest quality flowers, accurate delivery service, fewest customer
complaints, and broad flower availability with fewest substitutions. Just because a florist is a
member of a wire service does not mean they are quality florists! Since 1992,
our listing of florists is continuously changing as we only deal with the best
shops available. As such, excellent florists are added and poor performing
flower shops are sometimes removed. In larger cities when searching for Toronto florists, Victoria
flower delivery, Montreal
flowers, Calgary flower shops and Edmonton flowershops for example, there are
hundreds of florists to choose from. But only 3 or 4 shops make our preferred
list in each city. Rather than only dealing with your single order, members of
the network are obligated to “get it right the first time…and every time” or
risk losing hundreds of flower orders each year generated through the network.
For our customers, you can be assured that the best
shop in the area is filling your order. If there are any complaints or concerns
about your order, a resolution of a partial or full refund, or a replacement
gift is made within 24 hours. We truly take your concerns personally, and do
everything in our power to correct any shortcomings. We strive to develop
lifetime relationships with our customers, not just for one order. Further, the
offending shop is put on notice, and may be suspended or removed from our
network if necessary.
One other thing you will notice is that all invoicing
originates from our Victoria Head Office. With all orders being processed from
one location, our customers are provided with a reliable, consistent, and
efficient method of handling your orders quickly and accurately. When we
process your order, we email you a detailed Order Confirmation Invoice with all
the details…the product, prices, taxes, and greeting card message. This
provides you with the opportunity to make any corrections or eliminate any
typos before your order is delivered. Your Invoice is a written copy of the
same information that goes to the floral designer and the flower delivery
service. They see exactly what you see on the Invoice…without your credit card
information of course!
With this system there is an additional security
benefit in that our system DOES NOT RETAIN YOUR CREDIT CARD INFORMATION once
the order is processed. There are no pieces of paper filed away with your
confidential information. Your credit card number is purged from the system, so
that even our returning customers have to be asked for this information each
time, but it’s well worth the extra time because of privacy concerns. An additional
benefit is that for important occasions like birthdays & anniversaries, we
send you a reminder email the following year, as well as being enrolled to
receive any nation-wide promotional discounts we may be offering from time to
time.
As we are florists in Canada we offer same day Victoria flower delivery including Langford,
Colwood, Esquimalt, Oak Bay, Saanich, Sidney, Saanichton. Salt Spring Island,
Mill Bay and Metchosin on orders received before 2:00 PST. Same day flower
delivery from our member florists is available nationally when you order flowers in Canada or even flowers in the U.S. online or by phone, if
the order is received before 1:00 pm.
International flower delivery
with individual product catalogues and prices is now also available to over 170
countries with 24 business hours notice of placing your order.
Exception is for peak flower holidays such as
Valentine's Day, Mother's Day, Christmas, Easter, and Thanksgiving when 72
business hours notice is requested. Gifts and flowers for delivery cannot be
guaranteed on Sundays or on statutory holidays in certain communities, and may
be delivered a day earlier if time permits.
Choose a specific item from our floral catalogues or
give us a call to place a custom order. Our operation is open 24/7 with trained
florists to take your call or to order your gifts & flowers online. We can
send flowers, roses, balloons, fruit baskets, floral arrangements and gourmet
food baskets at all price levels.
At Simon Says Roses, it’s
MORE than just flowers…we want to give you a TOTAL gift-giving experience!
Value
Proposition to you, our customers:
“We are not in the business
of delivering flowers & gifts, instead we are in the business of delivering
emotions.
We are responsible for
conveying every emotion from joy, love & happiness to sorrow & grief,
as an integral part of the lives of our customers.
As owners, we take this
responsibility personally, whether sending these emotions next door, across the
country, or around the world.
Communications are essential
in providing value, so we guarantee constant customer contact by phone, online,
or email from detailed Order Confirmations to Delivery Confirmations and
feedback surveys on each order.
Of paramount importance is
not the one time sale, but rather developing rapport and reliability that
creates a long-term customer relationship.
To our customers, we thank
you for putting your trust in us.”
Dale & Frank Simon
Simon Says Roses Florists & Gifts
We take pride in our work…our
reputation depends on it!
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Frequently Asked Questions |
International
florists at simonsaysroses@shaw.ca
A Regional Directory of Canada
Simon Says Roses Florists & Gifts
National Billing Centre Head Office
- 957 Preston Way, Victoria, British Columbia (BC), Canada V9B 3C1
1-800-705-ROSE(7673) or
1-250-391-4000
© 2001-2012 F. & D.
Simon, Simon Says Roses Florists
Victoria website constructed by "The
Website Detective"