1-800-705-7673

ABOUT US

Simon Says Roses
ADDRESS
225-364 York Street
 
Fredericton
 
NB E3B 3P7
PHONE
(800) 705-7673

Simon Says Roses is a founding member of the Canada Florists Network© of independent florists. Our network is comprised of individual flower shops throughout Canada, that maintain memberships with Teleflora®,resulting in broad coverage from the best florists in Canada. From the largest city to the smallest town, if there is a florist serving that community we can arrange for your flower delivery in Canada.

No more searching blindly on the internet, keeping your fingers crossed hoping to find a quality florist to fill your order!

Members of Teleflora®, are Canadian flowershops with the highest quality flowers, accurate delivery service, fewest customer complaints, and broad flower availability with fewest substitutions. Just because a florist is a member of a floral “wire service” does not mean they are quality florists! Since 1992, our listing of Canadian flower shops is continuously changing as we only deal with the best flower shops available.

Simon Says Roses proudly serves the Fredericton area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let Simon Says Roses be your first choice for flowers.

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Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Saturday.

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

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If you have any questions or need more information, please contact us directly at (800) 705-7673. We're always here to serve you and make your flower-sending experience a pleasure.

Simon Says Roses
225-364 York Street
Fredericton, NB E3B 3P7

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Our shop serves over 1100 delivery points across Canada.

In larger cities when searching for Toronto florists, Victoria flower delivery, Montreal flowers, Calgary flower shops and Edmonton flower shops for example, there are hundreds of florists to choose from. But only 3 or 4 shops make our preferred list of floral providers in each city. For our customers, you can be assured that the best shop in the area is filling your order. If there are any complaints or concerns about your order, a resolution of a partial or full refund, or a replacement gift is made within 24 hours. We truly take your concerns personally, and do everything in our power to correct any shortcomings. We strive to develop lifetime relationships with our customers, not just for one order. One other thing you will notice is that all invoicing originates from our Head Office. With all orders being processed from one location, our customers are provided with a reliable, consistent, and efficient method of handling your orders quickly and accurately. An additional benefit is that for important occasions like birthdays & anniversaries, we send you a reminder email the following year, as well as being enrolled to receive any nation-wide promotional discounts we may be offering from time to time. And of course you can opt-out at any time.

Same day flower delivery from our member florists is available nationally when you order flowers in Canada or even flowers in the U.S. online or by phone, if the order is received before 1:00 pm. Exception is for peak flower holidays such as Valentine's Day, Mother's Day, Christmas, Easter, and Thanksgiving when 72 business hours notice is requested.

Gifts and flowers for delivery cannot be guaranteed on Sundays or on statutory holidays in certain communities, and may be delivered a day earlier if time permits.

Choose a specific item from our floral catalogues or give us a call to place a custom order. Our operation is open 24/7 with trained florists to take your call or to order your gifts& flowers online. We can send flowers, roses, balloons, fruit baskets, floral arrangements and gourmet food baskets at all price levels.

At Simon Says Roses, it’s MORE than just flowers…we want to give you a TOTAL gift-giving experience!

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We specialize in the following services:

  • Large inventory of fresh flowers for any occasion
  • Sympathy and Funeral flowers
  • Birthday Flowers, Get Well Flowers, Anniversary Flowers
  • Plants/European/dish gardens
  • Modern and traditional flower arrangements
  • High-style floral arrangements

Value Proposition to you, our customers:

“We are not in the business of delivering flowers & gifts, instead we are in the business of delivering emotions.

 

We are responsible for conveying every emotion from joy, love & happiness to sorrow & grief, as an integral part of the lives of our customers.

 

As owners, we take this responsibility personally, whether sending these emotions next door, across the country, or around the world.

 

Communications are essential in providing value, so we guarantee constant customer contact by phone, online, or email from detailed Order Confirmations to Delivery Confirmations and feedback surveys on each order.

 

Of paramount importance is not the one time sale, but rather developing rapport and reliability that creates a long-term customer relationship.

 

To our customers, we thank you for putting your trust in us.”

 

Simon Says Roses Florists& Gifts

 

We take pride in our work…our reputation depends on it!

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A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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